Dyson have recently announced that they are ending spare parts and service support for the DC04 range of vacuum cleaners.
Released in 1998, the DC04 was one of Dysons all time most popular models and many tens of thousands are still around today.
Dyson ended spare parts and service support for the DC01 and DC02 in 2011. Ending support for the DC04 was the next step for Dyson that we in the trade have been expecting for some time.
However, now its official. This is the email Dyson recently sent to DC04 owners on their database.
Important news about your DC04 vacuum cleaner
Our records show that you have previously purchased a Dyson DC04. From January 2015 Dyson will no longer be supplying spare parts for the DC04 range. Our engineers will continue to repair machines up until 3rd December 2014, after this date you will no longer be able to book a Dyson engineer visit for machine servicing or repairs.
If you require help or advice with general cleaning and maintenance of your DC04 after the above dates, you can still visit our support website at www.dyson.co.uk/support.
An exclusive upgrade offer – 35% off all Dyson technology.
We’ve made significant improvements to our machines since launching DC04. And for a limited time, we’re offering you 35% discount off all Dyson technology including: DC41 Animal Mk2 or DC59 Animal machines.
Simply redeem your unique code when prompted during checkout at dyson.co.uk to recieve your discount.
Unique Code: 5MNHW4T
Terms and conditions apply*
Personally, I’d rather have a DC04 than a DC41, but that’s just me.
Does that mean you can no longer get spares for your DC04?
NO it doesnt!
The DC04 is a model that there are many after-market spare parts available for, and many used parts. DC04 spare parts supply will be OK for some time yet.
The larger parts sellers are now stockpiling the faster moving genuine DC04 spare parts that are popular lines before supplies run out next month from Dyson. Some DC04 spares have been quietly becoming obsolete over the last few months, this is how the trade knew this was coming.
Also, the DC04 shares many spare parts with later models of Dyson, so stuff like tools, motors, etc will be available forever.
Back hoses for clutched models are something we will be sorry to see go. Nobody makes a decent after-market one, and the genuine ones are a nice item.
Apart from that, no need to panic. The DC04 will be around for a long time to come yet.